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GrayTech, MSP provides affordable proactive remote and onsite IT managed services. We are based out of Broward County in Fort Lauderdale, Florida. We design, implement, and maintain, and support the IT infrastructure for small and mid-sized businesses with approachable expertise. Whether you are looking to update an old phone system, keep your data secure, move to the cloud, implement remote workers, or perform routine maintenance, we have got you covered.
Our IT managed services can include using a remote monitoring and management (RMM) platform that continually monitors the health and performance of your IT network – without any kind of disruption to your employees’ activities.
We have a dedicated team of engineers who serve our clients 24x7x365. By combining our skills with our partner network, we can bring you the latest, most cost-effective solutions on the market.
Router & LAN Switching
Data Backup & Restore
Remote Worker Setup
Web Chat & Presence
CX Support Agents
Remote Workplace Enablement
Omni Channel Contact Center
Connect Remote Offices and Branches
Remote Monitoring and Management
IT Infrastructure Management
24/7 End User Support
System & PC Maintenance
Email Malware Protection
MSP is a company that offers a remote monitoring and management (RMM) platform to remotely manage a customer's IT infrastructure. The services may also extend to managing the end-user systems, basically on a proactive basis or under a subscription model. Basically, the organization allows the managed service provider (MSP) to monitor their servers, firewalls, Exchange servers, routers or switches, and active directory servers from a centralized console. For the services offered MSPs bill their customers under different pricing models.
#1 Protect your incoming and outgoing data at the point of entry with a security appliance. Enable content filtering and firewall security.
#2 Prevent workers from opening malware filled email attachments by installing a comprehensive malware solution that includes endpoint and DNS protection.
#3 Backup your data to prevent loss in the case of disaster. Have a plan in place to recover the data in a timely manner.
Yes, with the help of the latest cloud technologies the SMB community can utilize the same level of remote technology and unified communications as an enterprise-level business can at a fraction of the cost. We can implement, launch, and manage the entire process based on the customized needs of your business.